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Technical Writer



Marketing & Communications, IT
Hyderabad, Telangana, India
Posted on Thursday, April 27, 2023

Job Description/Job Summary

• Work with Product Management teams to understand product documentation requirements and write manuals for our enterprise cloud products
• Create content that fulfills company standards and audience goals
• Analyze current content and make improvements as necessary
• Organize and write Online Help Content for products
• Write other technical documentation for consultants as well as Sales
• Write straight-forward user tutorials and interface text
• Prepare graphics and illustrations to elaborate on or complement technical writing
• Analyze documents to maintain continuity of style content
• Gather usability feedback from customer success team and product management team
• Revise documents as new issues arise
• Create product feature videos for end users.

Requirements and skills

  • University degree in Computer Science, Engineering OR Post Graduates in M.A Literature, Mass Communication, Linguistics
  • 1 to 6 years of experience in technical writing
  • Strong attention to detail
  • Skilled at prioritization and multi-tasking. Handle multiple products and manuals simultaneously; should be able to manage time and tasks effectively
  • Demonstrate excellent communication skills in interaction with various teams, and the ability to ask the right kind of questions
  • Adapt to changing requirements
  • Experience in using Madcap Flare and Camtasia (Preferred)
  • Basic understanding of GitHub and Jenkins (Preferred)

About Us:

HighRadius offers cloud-based Autonomous Software for the Office of the CFO. More than 700 of the world’s leading companies have transformed their order to cash, treasury and record to report processes with HighRadius. Our customers include 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey’s and many more.

We at HighRadius firmly believe that a product is only as good as the people behind it. Whether it's product development, customer support, sales or operations, all our employees see the direct impact of their work. As one of the fastest growing FinTech software companies and a leader in the Fortune 1000 space, HighRadius focuses on hiring talented and motivated people from diverse backgrounds.

If you want to channel your ambition and drive for success, you belong with HighRadius! Check out our company’s website to learn more about our fun culture, great benefits, read customer and employee testimonials, and more!