We are looking for an experienced IT Infrastructure engineer who has worked hands-on with clients/users directly extending technical support and administration on End-user systems and servers/services.

Responsibilities:

As an Employee Experience partner , you will be responsible to answer all queries on technical issues on end-user computing and offer advice to solve them.
He must have hands-on experience of Microsoft tools (Outlook/AzureAD/InTune/SCCM),ITSM tools like ServiceNow and MDM tools like VMware/Blackberry etc
Hands-on experience with End-point services like patch management/SSP/SSO/IAM tools.
Using exceptional communication skills, he must identify, investigate and diagnose issues, resolve or assign the incident to right assignment group, provides resolution to employee based on in scope processes.
Experienced in change management, onboarding new applications and tools is desirable
Handson expertise on automation power shell scripts is an added advantage
Reporting and analytics on spreadsheets.

Requirements:

2-3 Years of experience on Tech Support/IT Operations
Hands on experience on Windows platforms (Win10/M 365/Azure), Remote management tools (UEMs)
Graduate in Computer science/IT
Certifications in ITIL/COBIT/MCSE desirable

About Us:

HighRadius offers cloud-based Autonomous Software for the Office of the CFO. More than 700 of the world’s leading companies have transformed their order to cash, treasury and record to report processes with HighRadius. Our customers include 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey’s and many more.

We at HighRadius firmly believe that a product is only as good as the people behind it. Whether it's product development, customer support, sales or operations, all our employees see the direct impact of their work. As one of the fastest growing FinTech software companies and a leader in the Fortune 1000 space, HighRadius focuses on hiring talented and motivated people from diverse backgrounds.

If you want to channel your ambition and drive for success, you belong with HighRadius! Check out our company’s website to learn more about our fun culture, great benefits, read customer and employee testimonials, and more!

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