Process Expert
Capco
About Us
Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognise that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can. We believe that everyone brings something different to the table – so we’d love to know what makes you different.
We are/have:
- Experts in banking and payments, capital markets and wealth and asset management
- Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
- Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture
Experience: 3-9 years
2-5+ years of experience with process management and improvements = the number of years hands on in
this type of role NOT overall experience
§ Proven ability to prioritise issues within a large, rapidly changing environment and manage a wide variety
/ high volume of tasks while maintaining quality delivery
§ Understands the operational environment, processes and controls needed to execute requirements.
Handles sensitive matters with discretion and confidentiality
§ A results-driven professional. Proven track record of achieving bottom-line results from process
improvements. Takes ownership to deliver, with a high level of flexibility and a preparedness to ‘roll up
his/her sleeves’ to get the job done. Proven success in holding individuals accountable for progress
against agreed deliverables
§ Outstanding relationship building and management. Ability to engage stakeholders at different levels of
seniority and create followership. Ability to formulate joint ‘win-win’ agendas and follow them through to
execution
§ Strong influencing and communication skills – oral, written and presentation. Proven success in
communicating process terminology in a simple way
§ A team player; multi-culturally aware with a proven ability to work in a global service delivery model, with
onshore and offshore resources
§ A proven ability to work independently, solve problems and make balanced judgments / decisions
§ Demonstrates ability to work with limited direction and multi-task without loss of quality
§ Ability to perform the role of ‘Change/ Transformation Leader’
§ Confident and courageous to raise/escalate issues in a pro-active, professional, and timely manner
§ Demonstrates understanding of and commitment to the Group’s core values
We offer:
- A work culture focused on innovation and creating lasting value for our clients and employees
- Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
- A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
- A diverse, inclusive, meritocratic culture