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Process Expert

Capco

Capco

Chennai, Tamil Nadu, India
Posted on Tuesday, September 5, 2023

About Us

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognise that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can. We believe that everyone brings something different to the table – so we’d love to know what makes you different.

We are/have:

  • Experts in banking and payments, capital markets and wealth and asset management
  • Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
  • Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture

Experience: 3-9 years

2-5+ years of experience with process management and improvements = the number of years hands on in

this type of role NOT overall experience

§ Proven ability to prioritise issues within a large, rapidly changing environment and manage a wide variety

/ high volume of tasks while maintaining quality delivery

§ Understands the operational environment, processes and controls needed to execute requirements.

Handles sensitive matters with discretion and confidentiality

§ A results-driven professional. Proven track record of achieving bottom-line results from process

improvements. Takes ownership to deliver, with a high level of flexibility and a preparedness to ‘roll up

his/her sleeves’ to get the job done. Proven success in holding individuals accountable for progress

against agreed deliverables

§ Outstanding relationship building and management. Ability to engage stakeholders at different levels of

seniority and create followership. Ability to formulate joint ‘win-win’ agendas and follow them through to

execution

§ Strong influencing and communication skills – oral, written and presentation. Proven success in

communicating process terminology in a simple way

§ A team player; multi-culturally aware with a proven ability to work in a global service delivery model, with

onshore and offshore resources

§ A proven ability to work independently, solve problems and make balanced judgments / decisions

§ Demonstrates ability to work with limited direction and multi-task without loss of quality

§ Ability to perform the role of ‘Change/ Transformation Leader’

§ Confident and courageous to raise/escalate issues in a pro-active, professional, and timely manner

§ Demonstrates understanding of and commitment to the Group’s core values

We offer:

  • A work culture focused on innovation and creating lasting value for our clients and employees
  • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
  • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  • A diverse, inclusive, meritocratic culture