Responsibilities of the role include - identifying critical success factors to develop a business strategy, eliciting requirements, requirement analysis, communicating with technology teams to review the solution proposed, identify gaps in current business process, define project scope, monitor, track and report progress.

Accountabilities

· Collaborate with stakeholders to understand business requirements and implement them to best effect - including tracking and addressing of any discovered issues

· Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy

· Promoting continuous improvement and identifying opportunities for efficiencies to maximise the customer experience and reduce cycle time.

· Reviewing design documents, business requirements (Stories), acceptance criteria, within the agile team to build test scenarios for testing activities

· Review and provide feedback on project documents to aid creation of business strategy, frameworks, development standards and test plans

· Pro-actively sharing and reporting risks, issues, challenges, blockers and forthcoming milestones with business stakeholders

· Accountable to ensure the defects are detected and reported to be prioritised (based on impact)

Knowledge and Experience

· Subject master expertise in retail banking, KYC, CDD, Risk, Credit and Payments domain

· Experience in maintaining Product Backlog and constantly prioritizing to ensure delivery of maximum business value

· Able to drive sprint planning sessions and actively work with development teams to arrive at effort/story point estimates

· Experience in conducting walkthrough and demo to business stakeholders as necessary

· Requirement gathering, analysing, and documenting it in JIRA

· Experience in managing change requests with respect to scope and timeline by following change control process and maintain the product backlog in JIRA

· Co-ordinate and manage the various stages of end user testing such as UAT, UVT & CVT

· Identify risk/ issues, report and escalate

· Conduct project team meetings, status review meetings and produce governance reports

· Knowledge and experience of using Agile tools such as JIRA, Confluence, etc

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