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Process Excellence Consultant

BJSS Limited

BJSS Limited

Manchester, UK · Glasgow, UK · Cardiff, UK · Birmingham, UK · London, UK · Sheffield, UK · Edinburgh, UK · Leeds, UK · Bristol, UK · Nottingham, UK
Posted on Thursday, May 18, 2023

About Us

We’re an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we’ve been finding better, more sustainable ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day.

In the last 30 years we won several awards, including a prestigious Queen’s Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach.

Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery.

We want to continue to grow our team with people just like you!

About the Role

The Process Excellence Consultant will be responsible for working with clients across multiple industries to capture & assess their current operations, identify and drive improvement initiatives by applying a variety of methodologies to optimise processes. Additionally, the successful candidate should be able to identify automation opportunities to increase efficiency, reduce errors & costs, and enhance customer experience.

About You

  • Experience of Leading, developing and executing operational and process improvement projects across various clients in a range of different industries
  • Conduct process analysis, identify areas for improvement, and implement changes to drive efficiency
  • Utilise Lean Six Sigma, Kaizen and other methodologies and coach others in doing so
  • Work with stakeholders of all levels to identify operational improvement goals, formulate strategies, and uncover opportunities to deliver targets with process improvement initiatives
  • Evaluate business processes and identify opportunities to automate using modern automation technology
  • Identify (using Process & Task mining tools), assess and implement RPA to, improve accuracy, reduce costs and enhance customer experience
  • Develop and deliver training programs to educate stakeholders on Lean, Six Sigma, and RPA methodologies
  • Develop and maintain process documentation, including process maps, standard operating procedures, and work instructions
  • Work collaboratively with IT teams to ensure smooth implementation and integration of process improvement initiatives

Some of the Perks

  • Flexible benefits allowance – you choose how to spend your allowance (additional pension contributions, healthcare, dental and more)
  • Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other
  • Life Assurance (4 x annual salary)
  • 25 days annual leave plus bank holidays
  • Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH
  • Discounts – we have preferred rates from dozens of retail, lifestyle, and utility brands
  • An industry-leading referral scheme with no limits on the number of referrals
  • Flexible holiday buy/sell option
  • Electric vehicle scheme
  • Training opportunities and incentives – we support professional certifications across engineering and non-engineering roles, including unlimited access to O’Reilly
  • Giving back – the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech
  • You will become part of a squad with people from different areas within the business who will help you grow at BJSS
  • We have a busy social calendar that you can chose to join– quarterly town halls/squad nights out/weekends away with families included/office get togethers
  • GymFlex gym membership programme