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Operating Model Senior Consultant



dundee, uk · Manchester, UK · Glasgow, UK · york, uk · Cardiff, UK · perth, uk · Newcastle, UK · Birmingham, UK · London, UK · Sheffield, UK · Milton Keynes, UK · Edinburgh, UK · inverness, uk · Leeds, UK · Exeter, UK · Aberdeen, UK · Swansea, UK · Liverpool, UK · Reading, UK · Lincoln, UK · Nottingham, UK
Posted on Friday, April 8, 2022

About Us

We’re an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we’ve been finding better, more sustainable ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day.

In the last 30 years we won several awards, including a prestigious Queen’s Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach.

Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery.

We want to continue to grow our team with people just like you!

About the Role

The Operations Transformation and Sustainability (OT&S) team helps clients digitise and transform operations across the value chain, to leave them with sustainable, fit for the future operating models. To achieve this, we work with organisations to identify and realise opportunities to embrace new technologies, enhance processes and improve ways of working across operational teams. We work across a range of industries, including Financial Services, Energy and Utilities, Retail and Public Sector, supporting them to deliver their economic and environmental goals.

As an Operating Model Consultant, you will sit as part of the wider Operations, Transformation & Sustainability team, working with Tier 1 clients to improve their operational efficiencies. You’ll drive clients' journeys into operational sustainability by building strategically aligned models across people, process and technology. You can expect to be involved in a wide variety of engagements, from working closely with clients at a functional level to helping the client pivot their operations to support a new strategic goal.

About You

  • Proven experience working with organisations to find innovative ways to maximise value across people, processes and technology
  • Experience in transforming businesses using organisational design, process transformation and performance improvement
  • Comfortable understanding a client’s strategic direction, helping to shape a future state design and transition roadmaps
  • Passionate about joining and actively shaping a community of practice to help define what is next for our clients in transforming their operations
  • Able to work with ambiguity across complex organisations to produce high quality outcomes
  • Solid understanding of and hands-on experience with Agile delivery and transformation practices. SAFe/Scrum Certifications are beneficial
  • Experienced in process mapping and redesign. Lean Six Sigma Green belt (or above) preferred
  • A natural at building relationships and bringing out the best in the teams you work with
  • Comfortable bringing complicated ideas to life in an engaging way across various levels of seniority
  • Confident in advising stakeholders across multiple seniority levels, serving as a trusted advisor
  • Strong work ethic, going above and beyond to deliver the most value to your clients

Some of the Perks

  • Flexible benefits allowance – you choose how to spend your allowance (additional pension contributions, healthcare, dental and more)
  • Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other
  • Life Assurance (4 x annual salary)
  • 25 days annual leave plus bank holidays
  • Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH
  • Discounts – we have preferred rates from dozens of retail, lifestyle, and utility brands
  • An industry-leading referral scheme with no limits on the number of referrals
  • Flexible holiday buy/sell option
  • Electric vehicle scheme
  • Training opportunities and incentives – we support professional certifications across engineering and non-engineering roles, including unlimited access to O’Reilly
  • Giving back – the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech
  • You will become part of a squad with people from different areas within the business who will help you grow at BJSS
  • We have a busy social calendar that you can chose to join– quarterly town halls/squad nights out/weekends away with families included/office get togethers
  • GymFlex gym membership programme