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Account Manager (Maternity Cover until January 2025)



Sales & Business Development
London, UK · Remote
Posted on Wednesday, January 31, 2024
Client Services · London · Hybrid Remote

Account Manager (Maternity Cover until January 2025)

Gravity Global is the world’s most awarded marketing consultancy specializing in brands operating in complex markets. Led by strategy, innovation, technology, data and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients.

With 14 wholly owned offices across the US, Europe, and APAC, you can develop a truly global career in a rapidly scaling organization.

You will be part of a 4-people strong, supportive, nurturing, and fun team, within a truly global B2B Agency. The pace is fast, so being organised, a team player and ability to multitask is essential, however, there is great support network amongst all team members, which also extends to workload changes and cover when needed. This is a maternity cover role until January 2025, or earlier depending on the return of the substantive post holder.

There is a strong mentoring culture from Ada the GAD, who is a very supportive, dedicated and a nurturing and enthusiastic mentor, as well as the rest of the team. This is a key role within the team, and it requires the chosen candidate to take true ownership of projects and support with pro-active attitude, ideas and opinions.

A great opportunity for an individual who is keen to manage truly global campaigns, from inception: briefing, strategy, messaging (supported by the GAD and Planners), right through to implementation (creative, content) and delivery. A good role for someone who likes to see things through.

Key Responsibilities:

  • Day to day management of fully integrated global campaigns, advertising (print and digital) OOH and events, requiring production of both masters and localisation assets as appropriate
  • Involvement in strategic planning and creative process
  • Involvement in media planning
  • You will engage with the wider teams at Gravity: strategy/planning/creative/analysts/PR/search and social/digital to deliver client’s work
  • The successful candidate will also work closely with the GAD and all the other members of the team, to support the financial management of all accounts, this includes quoting/estimating, financial reconciliations, forecasting, invoicing etc…
  • Creative briefs interrogation and writing

Experience / Skills Required:

  • Impeccable client management skills and confidence in communicating with clients both verbally and in written form
  • Excellent project management skills with an eye for detail, accuracy, quality and timings
  • Experience in the management and production of global campaigns
  • Strong and solid understanding of the processes for the creation of global campaigns, from master to localised assets production and delivery
  • Strong commercial mindset and understanding of the financial workings of running an account
  • Able and comfortable with raising estimates/quotes
  • Comfortable briefing creatives as well as critiquing and giving feedback (with ideas if needed) on their work
  • Fully proficient at writing creative briefs and confident at writing internal and external communication
  • Confident and comfortable at interrogating briefs with clients and briefing creatives
  • Comfortable supporting and participating in client reviews if and as needed


  • A minimum of 2 years’ experience in a Client Services role at least at Account Manager level, coupled with a solid understanding of digital
  • You are a true team player - able and willing to support others in the team, taking an interest in what they are working on
  • You do not focus solely on your own tasks/projects but you ensure you are at least aware, but definitely understand, other team members’ work too, as when one member of the team is away, the rest of the team takes over the work
  • You are highly reliable, flexible, energetic, driven, personable, confident, a self-starter and a pro-active individual, someone with enthusiasm - these are all traits the rest of the team possesses
  • You are comfortable working as part of a very close team within a truly global agency and clients
  • You are someone who likes to see things through and to do so to the highest of standards
  • You are confident (without arrogance), you like to take the initiative, and you are happy and comfortable to share opinions and ideas


  • Aerospace, financial, tech, telco
  • ABM, marketing automation, search and social experience knowledge would be greatly valued
  • A second European language an advantage

What we can offer:

  • Competitive remuneration package
  • Global career development opportunities
  • Hybrid working with 3 days in the office (usual hours 9 - 5:30pm, Monday to Friday)
  • Opportunities to make a difference and get involved with our working groups focusing on areas such as wellbeing and ESG / Sustainability
  • Supportive and inclusive policies including, but not limited to, family friendly policies such as adoption, maternity and paternity, and equal opportunities
  • To work with the best and most exciting clients
  • To work on global accounts in the most challenging sectors
  • To work with the best brains and creative talent in the industry
  • To learn and develop with access to industry specific training, including our in-house training modules
  • To work on innovative and ground-breaking marketing solutions
  • To join a team of hard-working specialists who like to have fun along the way!

If your experience doesn't align perfectly with the job criteria, but you meet some of the criteria and are excited about the role and Gravity, please don't be put off applying! We would encourage you to apply for the role as you may be just the right person for this role or other roles.

Gravity Global is an equal opportunities employer and we do not discriminate on the basis of sex, race, religion, age, sexuality, disability and other protected status as required by applicable law.

Client Services
Remote status
Hybrid Remote
Employment type


About Gravity Global

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Client Services · London · Hybrid Remote

Account Manager (Maternity Cover until January 2025)

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