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Program Director



Posted on Wednesday, December 14, 2022

At HighRadius, we’re passionate about revolutionizing the Office of the CFO through the use of AI and Machine Learning. Our mission is simple: to help our clients all over the world unlock measurable business outcomes through our market-leading SaaS solution.

The Program Director will play a key leadership role on the Consulting Delivery team by building effective client relationships, managing multiple complex cloud-based SaaS projects to completion and developing a high performing team. This role will become a trusted adviser to our customers and will deliver the highest customer satisfaction.

The ideal candidate will thrive in a fast-paced environment and is able to continually improve our methodology and develop best in-class processes. S/he will be a dynamic leader that fosters a collaborative environment and has a track record of rallying teams to success.

This role is ideally based in Krakow, but can also be based in Amsterdam or London.

Your Day to Day:

  • Lead the implementation services for assigned clients
  • Implementation scoping and estimating
  • Build relationships and rapport with our clients
  • Manage project resources and deliverables
  • Anticipate and manage project issues/risks and client expectations and escalate as needed
  • Assist in building best practices and benchmarks from completed projects
  • Understanding in Business processes and system architecture
  • Effective change management
  • Manage 5-10 clients and their affiliated projects at any given time
  • Building strong relationships with key internal and external stakeholders, working cross-functionally throughout the organization


  • Bachelor's degree required
  • 15+ years of professional experience in software, consulting, professional services, or in a solutioning and/or delivery management role
  • 10+ years of progressive consulting project management experience
  • Experience in functional or technical role in implementation of large ERP systems is a plus
  • Strong understanding of accounting and financial concepts, such as, Order-to-Cash business processes including Cash application, Collections, Deductions, and Financial Reporting
  • Independent thinking with keen problem-solving skills
  • Ability to adapt to changing schedules and multiple work plans
  • Ability to manage change in scope and derive win-win solution
  • High organization and prioritization skills
  • Excellent verbal, written and interpersonal skills
  • Excellent English language skills
  • Willingness to travel up to 70%
  • Openness to learn and adopt to Highradius processes and playbooks

What's in it for you:

  • Be a part of an industry-defining business that is driving revolution in global financial supply chains
  • Deliver consulting projects for Fortune 1000 clients
  • Work with a company with high-growth trajectory, fueling diverse future career opportunities
  • Team-oriented atmosphere that promotes collaboration and shared success
  • Partner with large customers across Europe like Unilever, Shell, AXA, Adidas, AB InBev, L’Oreal and more
  • Joining a business that engenders fun, creativity and collaboration

About Us:

HighRadius offers cloud-based Autonomous Software for the Office of the CFO. More than 700 of the world’s leading companies have transformed their order to cash, treasury and record to report processes with HighRadius. Our customers include 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey’s and many more.

We at HighRadius firmly believe that a product is only as good as the people behind it. Whether it's product development, customer support, sales or operations, all our employees see the direct impact of their work. As one of the fastest growing FinTech software companies and a leader in the Fortune 1000 space, HighRadius focuses on hiring talented and motivated people from diverse backgrounds.

If you want to channel your ambition and drive for success, you belong with HighRadius! Check out our company’s website to learn more about our fun culture, great benefits, read customer and employee testimonials, and more!