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Program Director

HighRadius

HighRadius

Operations
Europe
Posted on Wednesday, December 14, 2022

Job Summary:

The Program Director will play a key leadership role on the Consulting team by building effective client relationships, managing multiple complex cloud-based SaaS projects to completion and developing a high performing team. This role will become a trusted adviser to our customers and will deliver the highest customer satisfaction. The ideal candidate will thrive in a fast-paced environment and is able to continually improve our methodology and develop best in class processes. S/he will be a dynamic leader that fosters a collaborative environment and has a track record of rallying teams to success.

Responsibilities:

  • Lead the implementation services for assigned clients
  • Implementation scoping and estimating
  • Build client relationships
  • Manage project resources and deliverables
  • Manage project issues/risks and client expectations and escalate as needed
  • Assist in building best practices and benchmarks from completed projects
  • Understanding in Business processes and system architecture
  • Effective change management
  • Manage 3-8 clients and their affiliated projects at any given time

Requirements:

  • Bachelor's degree required
  • 10+ years of progressive consulting project management experience
  • Experience in functional or technical role in implementation of large ERP systems is a plus
  • Independent thinking with keen problem solving skills
  • Ability to adapt to changing schedules and multiple work plans
  • Ability to manage change in scope and derive win-win solution
  • High organization and prioritization skills
  • Excellent verbal, written and interpersonal skills
  • English and a local language requirement (French or German)
  • Willingness to travel up to 50%

What's in it for you:

  • Be a part of an industry-defining business that is driving revolution in global financial supply chains
  • Work with a company with high-growth trajectory, competitive salary
  • Team-oriented atmosphere that promotes collaboration and shared success
  • Partner with large customers across Europe like Unilever, Shell, AXA, Adidas, AB InBev, L’Oreal and more
  • Joining a business that engenders fun, creativity and collaboration