Corva is one of the hottest start-ups in Houston - and for good reason. We are the emerging leader in real time data and analytics for the oil & gas industry. The world’s biggest companies rely on our platform every minute of the day to support their critical operations. Our team is actively shaping the future and we are looking for dynamic, creative, and thoughtful individuals to contribute to our success.

We are seeking a Completions Operations Manager located in Houston to support our 24/7 operations team. The Manager will be responsible for leading and coordinating the operations team to ensure smooth and efficient day-to-day operations. You will play a critical role in maintaining our world-class data quality, implementing best practices, and driving operational efficiencies. The ideal candidate has a strong background in unconventional and conventional Completions operations, excellent communication skills, and a proven track record in team management.

Responsibilities & Duties

Build and implement best practices for the 24/7 operations team to optimize performance and ensure consistent service delivery
Develop operational procedures and training material to standardize workflows and enhance team productivity
Perform deep dives into QA/QC issues to identify root causes and provide actionable insights, enabling the 24/7 team to focus on real-time operations
Prepare written reports daily regarding operations and QA/QC status, providing clear and concise updates to upper management
Provide regular feedback to each team member through scheduled 1 on 1 meetings, fostering a culture of continuous improvement and professional development
Communicate with customers to resolve issues as needed via Email, phone, and Intercom, ensuring exceptional customer service and satisfaction
Assist in hiring and training of all new employees, contributing to the growth and development of the operations team
Collaborate with customers to create communication protocols to effectively resolve issues and address customer needs
Provide testing of staged systems prior to deployment into production, ensuring seamless integration and functionality
Identify and communicate opportunities to improve efficiencies in operations to upper management, actively contributing to process enhancements and workflow optimizations
Collaborate with our Fusion development team to improve efficiencies through automation, leveraging technology to streamline operations
Ensure all activity is accurately tracked on all Billing invoices, maintaining transparency and accountability in financial processes
Investigate and communicate platform improvements to Corva’s Product and R&D teams, playing a vital role in enhancing the product and driving innovation
Ability to work remotely as needed, demonstrating flexibility and adaptability in a dynamic work environment
Perform other duties as required, effectively managing ad-hoc tasks and contributing to the overall success of the operations team.

Required Qualifications & Skills

Advanced knowledge of completions systems data, including interpretation of frac and wireline data
Minimum of 4 (four) years in completions industry, demonstrating a deep understanding of industry practices and challenges
Minimum of 2 (two) years management experience, showcasing strong leadership and team management skills
Ability to work an on-call schedule, ensuring availability and responsiveness during critical operational periods

Recommended Qualifications

Four-year college degree
Field or RTO experience

Schedule

Schedule is Monday - Friday
On-Call on weekends and evenings as needed
Reports to Director of Operations

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