Production Support Engineer - J
Capco
Consultant – Production Support Engineer:
Responsibilities:
- Provide Level 1-2/above support to ETL based Data Warehousing projects.
- Manage the minor enhancement requests as prioritized by business and deploy into production following the Change management cycle.
- Work on service requests using the Incident / Problem / Service management workflow, raised by business users and provide resolution.
- Work closely with SME's on any such requests as per the needs.
- Work independently and represent status on different tasks with SME’s.
- Implement methods for continually improving the support systems/processes.
- Provide application and system monitoring
- Handle Change Management
- Provide release management services
- Perform fail-over and manage disaster recovery activities.
Skills:
Experience with
- Production Support / SRE (Min 4 years of experience, adjust as payrole/grade)
- Scripting (Unix/Linux, Shell Scripting, Perl)
- Various RDBMS (Oracle, MS SQL Server, Sybase etc)
- Batch Job Schedulers (TWS / Autosys )
- ServiceNow or other ticketing tool
- Informatica or other equivalent ETL tool
- Capital Market or Financial Services Industry
Other Requirements:
- Excellent analytical skills.
- Able to function effectively as a member of a team.
- Good oral and written communication skills.
- Collaborate with various individuals/teams to find resolution to the problem.
- Willing to learn.
- Bachelor’s degree, preferably in Computer Science or Engineering or any other relevant technical skills.
Nice To have:
- Cloud Experience -AWS/Azure
- RPA UI Path knowledge
- DevOps
- Experience with BI tool such as Qlikview / Qliksense
WHY JOIN CAPCO?
You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.
We offer:
- A work culture focused on innovation and creating lasting value for our clients and employees
- Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
- A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
- A diverse, inclusive, meritocratic culture