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APAC L & D Senior Analyst



Kuala Lumpur, Malaysia
Posted on Thursday, August 24, 2023

Key Responsibilities:

  • Drive APAC L&D agenda and implementation with alignment to business objectives
  • Manage and coach junior members
  • Identify best practice L&D innovations, tools and methods, and effectively implement in a Capco context
  • Design, deliver and evaluate internal training programs, with an emphasis on demonstrating learning outcomes and impact
  • Steer the development of content and appropriate delivery methods for programs on a variety of topics
  • Work collaboratively within the region and across the broader global People team to ensure consistent frameworks and standards, and that the needs of the APAC businesses are met
  • Manage the APAC L&D budget and handle external vendor relationships, contracts and cost negotiations
  • Facilitate at high profile learning events, for example, Milestone Promotion Schools
  • Develop internal and external network of facilitators, and build strong supplier relationships
  • Assist and mentor less experienced peers and consultants within the business
  • Support core strategic initiatives as needed in areas of talent and culture

Experience and Qualifications:

  • A minimum of 3 years management experience in L&D, consulting, organisational development with a demonstrated ability to engage and influence senior leadership across Asia.
  • Strategic business partner to the regional leadership team, aligning current and future L&D initiatives to the strategic goals of the business
  • Bachelors degree or equivalent with relevant L&D certifications / accreditations (adult learning theory, DISC, MBTI or other equivalent)
  • Knowledge of best practice L&D strategies and interventions
  • Skilled in using/implementing technology (e.g. LMS, performance management solutions and e-learning)
  • Proficient in Mandarin


  • Ability to effectively and confidently communicate and build rapport with all grades of staff including the firm 's most senior levels of management
  • Demonstrable client service focus
  • Proactive and effective at proposing and initiating learning ideas and alternatives where appropriate
  • Professional in manner with a commercial approach to decision taking
  • Strong communication, interpersonal, and influencing skills
  • Collaboration skills including the ability to integrate and act upon the diverse perspectives and sometimes conflicting perspectives of organisation
  • Project management skills and ability to organize and manage multiple priorities and/or projects
  • Passion and drive to succeed and achieve strong results