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Finance Operations Analyst (Client Account Manager)



IT, Accounting & Finance, Sales & Business Development, Operations
Bratislava, Slovakia
Posted on Wednesday, March 9, 2022

Capco, a Global Business and Technology Consultancy dedicated solely to the Financial Services industry. Our professionals combine innovative thinking with our unrivalled first-hand industry knowledge to offer our clients consulting expertise, complex technology and package integration, and managed services to move their organizations forward.

Through our collaborative and efficient approach, we help our Clients successfully increase revenue, manage Risk and Regulatory change, reduce costs and enhance control. We specialize in Banking; Capital Markets; Wealth and Asset Management; Finance, Risk & Compliance; and Technology. We serve our clients from offices in leading financial centers across North America and Europe.

Benefits of working for Capco:

  • Technical and soft skills training, professional certifications, full access to the Udemy online learning platform
  • Private health care, sick days, employee’s vacation – 25 days per year, regardless of the age
  • Cafeteria provided by the Benefits plus services (50 EUR monthly) and/or contribution to 3rd pillar
  • Fully paid meal vouchers
  • Smartphone and internet with 1.000 GB of data, laptop
  • Home-office friendly: we provide flexibility to work remotely from the home office, as well as from our office in Bratislava - Nivy Tower (Fresh fruit, relaxing zone, game room – table football, PS4, pet friendly office)
  • We care: we support the well-being of our employees (Yoga lessons, mental health webinars - Liga za duševné zdravie), team sports activities – e.g. running challenges, multisport card, participation on the volunteering days


  • from 1.500 EUR (salary will be adjusted based on previous experience)
  • annual bonus + benefit package

Role Description:

Capco are seeking a Commercial Operations & Finance Analyst (Client Account Manager) who will work within the Commercial Operations team and support a Portfolio of Client Accounts through the Sales Lifecycle (pre-deal support, post-deal support and revenue recognition), whilst also having exposure to our Finance and Accounting teams when it comes to month-end activities.

The individuals initial focus would be would be to familirise themselves with the existing tooling and processes (as a basis of accurate management reporting and billing) whilst supporting an overall Portfolio Lead with the day-to-day running of a Client Account Portfolio. Over time the individual would gain a level independence and lead / own Client Accounts and day-to-day engagement with the internal Executive management of the accounts on all commercial aspects of management, helping management maximise business performance.

The Commercial Operations & Finance Manager will work within a wider Capco team and support a Portfolio of Client Accounts.

Main functions: Contract and Revenue Administration, Account Executive Relationship Management and Reporting/Analysis

Key Responsibilities

Depending on the level of experience the role can be structured differently, example structure includes:

  • Month 0 – 6 responsibilities:
      • Project Setup, Maintenance & Closure using the PeopleSoft Finance Application
      • Data analysis on Revenue, Cost, Project Margin and Headcount across our Financial Services clients
      • Generating analysis and insight that can be presented and actioned by internal Executive management to achieve strategic outcomes
      • Supporting Directors and Client Partners on pricing discussions using Pricing Models / Billing Templates
  • Month 6 – 12 responsibilities:
      • Supporting the Consulting Business through the Sales Lifecycle:
          • Pre-Deal Support (Pipeline Management, Pricing & Contract Options, Margin analysis & optimisation, Rate Card negotiation). This extends to include the interpretation of contractual information such that they are compliant with Capco internal standards
          • Post-Deal Support (Deal review & booking, Project Financial Management including Margin Control & OptimiseSupporting Finance & Accounting teams with the Revenue Recognition process which includes:
            • Timesheet Management
            • Client Forecast / Budget
        • Support and enhance existing Operational processes, including but not limited to Sales Tracking and P&L reporting
        • Work closely with colleagues in Finance and Resource management to improve information flow and cost-effectiveness across support functions
  • Month 12+ responsibilities:
      • Leadership of a small team and Portfolio of accounts
      • Subject Matter Expert in complex deals / Data / Accounting / Reporting


  • Ideally 2 years in a similar profession
  • Experience of Financial / Commercial Analysis (Desirable)
  • Strong understanding of IT systems for example Peoplesoft / Anaplan (Ideal)
  • Experience in a similar environment, preferably Professional Services firms (Ideal)
  • Exposure to Contract types for example Time & Material and Fixed Price (Ideal)

Additional Requirements

  • Intermediate to Advanced proficiency with Excel (Desirable)
  • Ability to build and maintain relationships of trust with senior colleagues
  • Accurate, proactive, methodical and analytical approach to work
  • Structured approach to problem solving and disciplined
  • Flexible to work in a frequently changing environment
  • Excellent communication skills, both written and verbal
  • Ability to work to tight deadlines
  • Team Player

Recruitment process steps:

  • Screening call with the Recruiter
  • Technical/Competencies interview with experienced Capco colleague
  • Feedback/Offer

You are important to us! That's why you get a personal coach at our side who supports you individually. With our start-up mentality and our flat hierarchy, you have every opportunity to place your ideas and to put them into practice. In addition, after work, you have numerous opportunities to expand your internal network and get to know new faces through joint sports activities and team events.

Have we made you curious? Then apply now! It takes only 5 minutes.

If you have any other question related to the position please reach out to me:

💻 Zora Paulikova | LinkedIn